{"success":true,"section":{"id":"ai-assistant","eyebrow":"Silurian AI Assistant","title":"Privacy when you chat with our AI assistant","intro":"This summary covers the additional processing used to provide, secure and improve Silurian's AI-assisted customer service.","items":[{"title":"Conversation and purpose","text":"We process the messages you send and the assistant's replies to answer questions, provide support, preserve continuity and, when requested, help you use Silurian services."},{"title":"Authenticated Workspace context","text":"When you are signed in, the chat uses your existing Workspace identity, selected customer account, memberships and permissions. It may consult live account, service, order or cart data only through permission-bound Silurian tools."},{"title":"AI and service providers","text":"Relevant conversation content and tool results may be processed by authorised Silurian systems and contracted AI or infrastructure providers. Passwords, payment-card details, API credentials and recovery secrets must not be entered in the chat."},{"title":"Records, security and quality","text":"We may retain conversation text, tool-call audit records, technical metadata, costs and supervised quality evaluations for support continuity, fraud prevention, troubleshooting, compliance and service improvement."},{"title":"Your choices and rights","text":"You may stop the chat at any time and use another published support channel. The complete policy explains retention, international processing, legal bases and how to exercise your data-protection rights."}],"full_url":"\/en-se\/privacy#data-we-use"}}